Shipping and Returns

Shipping &
Returns


Shipping aramex
Method Cost Expected Delivery Eligibility
EXPRESS
For Orders Above 20$
FREE 1 - 3
Business Days
ALL OVER LEBANON
EXPRESS
For Orders Under 20$
$4 1 - 3
Business Days
ALL OVER LEBANON
IN-STORE PICKUP FREE 1
Business Day
For in store pickup, email e-shopping@moustachegroup.com
You will be notified by email when your package is ready for pickup.

ORDER TRACKING!

You can track your order at www.aramex.com by entering the tracking number thatyou receive by email after purchase.

ONLINE EXCHANGES POLICY!

Merchandise purchased on www.moustachegroup.com in their original condition (new, unused and unwashed) with tags attached should be returned within 10 days of the purchase date.

For returns, you can bring your item to any Moustache or D'S Damat or Tom Tailor branch in Lebanon (Depending on item purchased): Hamra, Le Mall Dbayeh/Sin El Fil/Saida, Verdun, Kaslik, Jbeil, Tyre, Cascada Mall, Centre Galaxy, The Spot Choueifat, Tripoli.

You can also request an online return by contacting us at e-shopping@moustachegroup.com.

We will send you an email once we have completed the return process.

Online exchanges are for a cost of $4.

Refunds are not accepted.

For any in-store purchases, we are unable to provide exchanges via mail. Any item bought in a Moustache store in Lebanon should be returned directly to any Moustache store in Lebanon.